right of withdrawal

According to the provisions of the distance selling law with regard to purchased goods, consumers are entitled to a right of withdrawal in accordance with the following instructions:

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day

on which you or a third party named by you who is not the carrier took possession of the goods, if you ordered one or more goods as part of a single order and the goods or goods are delivered or . will;

on which you or a third party named by you who is not the carrier took possession of the last goods, if you ordered several goods as part of a single order and the goods are delivered separately;

on which you or a third party named by you who is not the carrier took possession of the last partial shipment or the last item.

If several of the above alternatives are available, the cancellation period only begins when you or a third party named by you who is not the carrier have taken possession of the last goods or last partial shipment or the last piece.

In order to exercise your right of withdrawal, you must send us (Michal Masek, L.Janacka 936, 50601 Jicin / Czech Republic; email: sales@woodboxstore.com; Tel: +420 775 298 720) a clear statement (e.g. a sent letter, telephone or e-mail) about your decision to withdraw from this contract.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for the repayment.

In the case of goods that can be sent by parcel post, we can refuse to reimburse you until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is earlier.

You must send back or hand over the goods that can be sent as a parcel and those that cannot be sent as a parcel immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the costs of returning goods that can and cannot be sent as a parcel.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right of cancellation does not apply to long-distance contracts

for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

for the delivery of goods that can spoil quickly or whose use-by date is quickly exceeded.